Last Updated: 21 Nov 2025

Welcome to Albo Jewellery.
By accessing or purchasing from AlboJewellery.com, you agree to the following Terms & Conditions.
Please read them carefully before using our website.

1. Introduction

These Terms & Conditions govern your use of our website and services in the UAE.
By visiting or shopping on our website, you acknowledge that you have read, understood, and agreed to these terms.

2. Use of the Website

You agree that you will:

Use the website only for lawful purposes
Not attempt to harm the platform, hack, or misuse the website
Not copy or reproduce any content without permission
Not use the website to conduct fraudulent activity

We reserve the right to refuse service to anyone violating our terms.

3. Product Information

We strive to display accurate product descriptions, images, sizes, and colors.
However:

Colors may vary slightly due to screen differences
Handmade items may have minor variations
Product availability may change without notice

We reserve the right to update or modify product details anytime.

4. Pricing & Payments

All prices are in AED (United Arab Emirates Dirham).
Prices may change at any time without prior notice.

We accept:

Credit/Debit Cards
Cash on Delivery (COD)
Payment gateways like Stripe, Shopify Payments, PayPal, Tabby, Tamara (if enabled)

We do not store or access your card payment details.

5. Orders & Acceptance

Placing an order on our site does not guarantee acceptance.
We may cancel or refuse an order if:

The product is out of stock
There is an issue with payment
There is incorrect information provided
Fraudulent activity is suspected

You will be notified in such cases.

6. Shipping & Delivery

We deliver across the UAE through trusted courier partners.
Delivery timelines, charges, and COD rules are detailed in our Shipping Policy.

Delays may occur due to:

Weather
Public holidays
Courier limitations
Remote area delivery

We are not liable for courier delays beyond our control.

7. Returns, Replacements & Refunds

We follow UAE-compliant return and refund rules, as mentioned in our Returns & Refund Policy.

Returns are accepted only for:

Damaged items
Defective items
Wrong items delivered

Returns must be requested within 24–48 hours with an unboxing video as proof.

Hygiene-based items like earrings and nose pins are non-returnable.

8. Cancellations

Orders can be cancelled within 2 hours of placing the order.
Once shipped, orders cannot be cancelled.

For COD orders, refusal at delivery may lead to blocking COD payment for future orders.

9. Store Credits & Vouchers

Store credits or vouchers issued by Albo Jewellery:

Are non-refundable
Cannot be exchanged for cash
Must be used within the validity period

10. Intellectual Property

All content on the website including:

Logos
Product images
Designs
Text
Website layout

is the intellectual property of Albo Jewellery and cannot be copied, reproduced, or reused without written permission.

11. Limitation of Liability

Albo Jewellery is not liable for:

Losses due to delayed delivery
Incorrect address provided by the customer
Misuse of products
Third-party service interruptions
Any indirect or consequential damages

We ensure the product meets quality standards but are not responsible for allergic reactions or improper handling.

12. Third-Party Links

We may link to external websites.
We are not responsible for their content, policies, or services.

13. Privacy Policy

Your personal information is handled as per our Privacy Policy.
By using our website, you agree to its terms.

14. Governing Law

All transactions and interactions with Albo Jewellery are governed by the laws of the United Arab Emirates.

Any disputes will be handled under UAE jurisdiction.

15. Contact Information

For questions regarding these Terms & Conditions:

📧 support@albojewellery.com
🌐 AlboJewellery.com

We are happy to help!