Shipping Policy | Albo Jewellery UAE – Fast & Reliable Delivery

Last Updated: 21 Nov 2025

At Albo Jewellery, we aim to deliver your favourite jewellery quickly and safely throughout the UAE.
This policy explains our shipping timelines, charges, and delivery process.

1. Order Processing Time

All orders are processed within 1 business day.
Orders placed after 5 PM, weekends, or UAE public holidays will be processed the next working day.
During sale periods, processing may take slightly longer.

2. Shipping Charges (UAE)

Standard Shipping (UAE-wide): AED 12–15
Free Shipping: Orders above AED 149
Cash on Delivery (COD): AED 5–10 extra (varies by location)

3. Delivery Timelines

Estimated delivery time across the UAE:

Dubai, Sharjah, Ajman: 1–2 business days
Abu Dhabi: 2–3 business days
Ras Al Khaimah, Fujairah, Umm Al Quwain: 2–4 business days
Remote / Non-service areas: 3–6 business days

Delays may occur due to weather, holidays, or courier issues.

4. Order Tracking

Once your order is shipped, you will receive a tracking link via SMS/Email.
You can use this link to check the live status of your shipment.

5. Shipping Partners

We work with reliable UAE delivery partners such as:

Aramex
Shipa Delivery
Talabat Logistics
Quiqup
DTDC UAE

These partners ensure safe and fast shipping throughout the UAE.

6. Cash on Delivery (COD) Orders

For COD orders:

Please keep the exact amount ready.
If the courier attempts delivery and the customer is unavailable, a re-delivery charge may apply.

Repeated COD refusals may lead to blocking COD service for the customer.

7. Address Requirements

To avoid delays, please provide:

Full name
Complete address with building, flat/villa number
Active phone number
Correct emirate

We are not responsible for delays due to incorrect address details.

8. Undelivered / Returned Shipments

If the shipment returns to us due to:

Wrong address
Customer unavailable
COD rejection

Reshipping charges may apply.
For prepaid orders, a refund may be issued after deducting shipping fees.

9. International Shipping

Currently, we ship only within the UAE.
International shipping will be available soon.

10. Packaging & Safety

Every jewellery item is:

Bubble-wrapped
Packed in a premium jewellery box
Sealed securely to avoid any damage

11. Contact Us

For shipping or tracking queries:
📧 support@albojewellery.com
🌐 AlboJewellery.com