Last Updated: 21 Nov 2025

At Albo Jewellery, we respect your privacy and are committed to protecting your personal data.
This Privacy Policy describes how your information is collected, used, and safeguarded when you visit or make a purchase from AlboJewellery.com.

1. Information We Collect

We collect the following information to process your orders and improve your shopping experience:

a) Personal Information

Full Name
Email Address
Phone Number
Shipping Address
Billing details (not stored by us)
Order details

b) Payment Information

We do NOT store or access your card details.
All payments are securely processed through trusted payment gateways (Shopify Payments, Stripe, PayPal, Tabby, Tamara, etc.).

c) Device Information

Automatically collected data:

IP Address
Browser type
Device type
Time spent on-site
Pages viewed
Cookies & tracking data

2. How We Use Your Information

We use your data for:

Processing and delivering your orders
Sending order confirmations and updates
Customer support
Improving our website experience
Personalizing recommendations
Fraud detection & security
Marketing communication (only if you opt-in)

3. Sharing Your Information

We never sell your personal information.

We may share necessary data with:

Courier partners (for delivery)
Payment gateways
Email/SMS service providers
Shopify (for store operations)
Legal authorities (only when required by UAE law)

All partners follow strict data protection rules.

4. Cookies & Tracking Tools

We use cookies to:

Improve website speed & performance
Remember your cart & preferences
Serve personalized ads (Google, Meta, TikTok)
Understand user behavior to enhance the experience

You may disable cookies anytime from your browser settings.

5. Data Security

We maintain strong security measures including:

Encrypted checkout
Secure servers
Access restrictions
Regular system monitoring

However, no online transmission is 100% secure.
We continually work to protect your information to the best of our ability.

6. Your Rights (UAE)

You have the right to:

Request access to your data
Request correction or update
Request deletion of your information
Opt-out of marketing emails/SMS

To request any of the above, contact:
📧 support@albojewellery.com

7. Email & SMS Marketing

If you subscribe to our newsletter or SMS alerts, you will receive:

New arrivals
Exclusive offers
Order updates

You may unsubscribe at any time via the link in the message.

8. Third-Party Links

Our website may contain links to external websites.
Once you leave our site, we are not responsible for their privacy practices.

9. Data Retention

We store your information only as long as:

Required to fulfill your order
Necessary for accounting, legal, or reporting obligations
Beneficial to customer service and order history

10. Updates to This Policy

We may update this Privacy Policy whenever needed.
The latest version will always be available on this page with a new “Last Updated” date.

11. Contact Us

For privacy-related questions or data requests, please contact:

📧 support@albojewellery.com
🌐 AlboJewellery.com

We are committed to protecting your privacy.